Stress! Should I Change My Boss Or My Wife/Husband?

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The paper with the title “Stress! Should I Change My Boss Or My Wife/Husband?” will be presented at the 28th Annual Conference of the Slovenian Association for Quality and Excellence in November this year and will be available on this website soon afterwards.

How to overcome resistance to change

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Paper presented at EOQ Congress 2017 Abstract: According to a recent survey of management tools and trends (Rigby and Bilodeau, 2015) “change management programmes” need improvement. In our paper, we thus suggest some necessary improvements in the implementation of changes and, in particular, how to overcome resistance to change. We describe why it is not enough merely to establish a …

Releasing the Potential of Employees: The Key to Increasing an Organisation’s Performance

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Presented at the 24th Conference of the Slovenian Association for Quality and Excellence on 12 and 13 November 2015, Portorož, Slovenia Abstract Within the framework of measures to increase an organisation’s performance, it is reasonable to devote the most attention to the most precious and crucial resource: employees. This is emphasised by both the EFQM model in describing the criteria …